Compare brightwheel vs Procare Solutions

Brightwheel vs. Procare: An In-Depth Comparison for Your Childcare Business

Brightwheel vs. Procare: An In-Depth Comparison for Your Childcare Business

Choose brightwheel and experience the difference of a platform engineered for unparalleled ease of use, robust security, and dependable performance.

First, tell us about yourself.

Why programs love brightwheel vs Procare
 

Brightwheel is a modern, all-in-one childcare management platform built to meet the demands of today’s early education programs. From its flexible billing capabilities to delivering superior parent experiences, brightwheel consistently outperforms other childcare management tools.

Brightwheel offers an intuitive app, ensures the highest levels of reliability, and fast, quality customer support, allowing your program to thrive.

A user-friendly experience built for today’s child care

Brightwheel boasts a modern, intuitive design that's built for speed and ease of use, ensuring your staff spends less time on administrative tasks and more time engaging with children.

With brightwheel, you'll experience a seamless workflow that supports your team and simplifies communication for everyone involved.

  • Significant time savings: Designed for simplicity, brightwheel streamlines administrative tasks, saving your staff up to 20 hours each month.
  • Seamless communication and engagement: Easily connect with families and staff through the mobile app and effortlessly share daily activities, photos, videos, and developmental milestones.
  • Simplified billing and payments: Experience user-friendly financial management with automated invoicing, flexible billing plans, and secure online payment options that 91% of administrators report families find easier to use.

Your complete all-in-one system

Why juggle multiple tools when you can have everything in one place? Brightwheel offers a truly all-in-one platform that seamlessly integrates check-in, billing, communication, and more. This unified approach eliminates complexity and boosts efficiency across your center.

  • Integrated center management: Brightwheel unifies essential functions like check-in/out, billing, and admissions into one streamlined platform, simplifying daily administration for your program.
  • Enhanced family and staff connections: The platform is designed to build deeper, more meaningful connections with both families and staff through streamlined communication and management tools.
  • Centralized curriculum and observations: Manage lesson plans, observations, and curriculum details directly within the platform, offering a holistic view of learning and development.

Unwavering reliability and top-tier security

When it comes to managing your childcare program, reliability and security are non-negotiable. Brightwheel delivers with an impressive 99% uptime, ensuring your operations run smoothly without interruption. We are a mobile-first platform with seamless real-time syncing, ensuring access anytime, anywhere.

We also prioritize your peace of mind with the highest level of financial data security and advanced 24/7 fraud monitoring by our dedicated in-house team, protecting your sensitive information. Other childcare management software may have issues with downtime and gaps in encryption and monitoring, which can put your data and your program's operations at risk.

  • Secure payments: Brightwheel leverages industry-leading Stripe for secure, efficient payments, ensuring the highest level of financial compliance (PCI Level 1) and robust security for all transactions. This means your confidential banking information is never stored directly on brightwheel.
  • Robust account security: Your information is protected by two-factor authentication, strict password requirements, and secure cloud-based storage leveraging Amazon Web Services (AWS), ensuring enhanced safety for every account.
  • Guaranteed data privacy: Rest assured with end-to-end data encryption and a stringent Privacy Policy that explicitly guarantees your personal information will never be sold to third parties, safeguarding your privacy at all times.

Exceptional support when you need it most

Responsive and reliable support can make all the difference. Brightwheel prides itself on providing fast, friendly support with live chat response times averaging a mere 30 seconds, so you can get immediate answers and solutions.

Choose brightwheel for a support team that's genuinely there for you, every step of the way.

  • Easy transition from Procare: Our dedicated onboarding team provides personalized training through brightwheel Academy, ensuring a smooth and confident transition for programs switching from Procare.
  • Expert guidance for new programs: New programs benefit from dedicated 1:1 coaching to navigate licensing requirements and essential opening tasks, getting you up and running with confidence.
  • Ongoing support and compliance: Our reliable support team and brightwheel Academy resources continually equip providers with the knowledge to stay compliant with evolving licensing regulations and master all software features over time, maximizing your program's efficiency and potential.

A comprehensive solution for scaling programs

 

Brightwheel is designed to power programs of every size, from single-site programs to large, multi-location organizations. For programs looking to grow, brightwheel provides powerful, integrated multi-site management tools for scale. This includes organization-level dashboards and reporting, robust financial management, bulk parent communication, centralized admissions pipeline, enterprise-level security, and customizable user permissions and roles by site.

Customers consistently report brightwheel is faster to onboard, easier for staff to adopt across locations, and more intuitive for daily use. Whether you’re managing two locations or ten, brightwheel delivers visibility and consistency without the complexity.

Brightwheel vs. Procare Solutions: What's right for you?

  Brightwheel Procare
Automatic billing and payments Brightwheel supports automatic billing and payments
Families can pay quarterly or annually Brightwheel offers options for families to pay quarterly or annually.
Combine agency payments and family payments on a single invoice Brightwheel offers an option to combine agency payments and family payments on a single invoice.
Digital signatures on year-end tax statements Brightwheel supports digital signatures on year-end tax statements.
Send pictures in messages
Staff scheduling Administrators and managers are able to manage staff schedules brightwheel.
Overtime and double overtime calculations Brightwheel supports overtime and double overtime calculations.
Curriculum with hands-on materials Brightwheel offers curriculum with hands-on materials.
Curriculum with Spanish teacher guides Brightwheel offers curriculum with Spanish teacher guides.
Family communication Brightwheel supports family communication.
Mark messages read and unread Messages can be marked read and unread in brightwheel.
Spanish language available in app and Help Center BrSpanish language is available in brightwheel app and Help Center.
Digital sign-ups for events, activities, and tours Brightwheel supports Digital sign-ups for events, activities, and tours.
Admissions process and waitlist Brightwheel supports admissions process and waitlist.
Lesson plans Brightwheel offers lesson plans.
Check-in Brightwheel supports digital check-in.
Custom reports Brightwheel offers custom reports.

Seamlessly switch to brightwheel from Procare Solutions

 

Easy onboarding trainings
Get access to guided training through brightwheel Academy, a comprehensive learning tool to help you, your staff, and families master using brightwheel.

Speedy support team
Brightwheel has the industry’s largest support team and will ensure that you get quick answers through live chat whenever you need them. Brightwheel’s support team plays a pivotal role in enabling new users to maximize every feature of the software.

Roster and rate card upload tool
Switching to brightwheel is easy when you upload your student rosters. The brightwheel team will import the roster into your brightwheel account so you have all of the information you need from day one.

One simple, transparent price
You won’t pay more as you use more features on brightwheel. Your price is based on enrollment capacity and you get access to all features on the platform.

FAQs: Brightwheel vs. Procare

Brightwheel offers transparent, all-inclusive pricing plans that scale with your program, often proving more cost-effective as you grow, with no hidden fees for essential features. While Procare may advertise a flat monthly fee, it can often involve additional costs for key modules or payment processing, making brightwheel’s straightforward pricing a more predictable and value-driven choice for many programs.Request pricing information and see how brightwheel’s all-in pricing benefits your program.

Brightwheel excels in modern, real-time parent engagement, offering a visually rich experience with seamless photo/video sharing, live activity updates, and integrated messaging—all designed for ultimate parent convenience. Brightwheel prioritizes making daily updates and milestones effortless and enjoyable for parents.

Brightwheel offers a comprehensive suite of features that often surpasses Procare in user-friendliness and modern design.

Brightwheel is designed as a modern, all-in-one platform that prioritizes ease of use, intuitive design, and seamless integration across features (like check-in, billing, communication, and curriculum tools). We focus on saving staff up to 20 hours per month through automation and a fluid mobile experience.

Brightwheel often stands out for its superior mobile app experience, more flexible billing options, robust PCI Level 1 compliant payment processing via Stripe, and a strong emphasis on real-time family engagement through rich media sharing.

Brightwheel goes beyond basic management tools with features like sign-ups, making it easy to coordinate parent-teacher conferences, classroom donations, and more—all in one place.

We recommend exploring our detailed feature comparison chart above to see how brightwheel specifically meets your needs.

Brightwheel proudly offers Experience Curriculum, which stands out for its unique blend of digital lesson plans accessible directly within your brightwheel app and a monthly delivery of hands-on learning materials. This research-based curriculum, aligned with all 50 states’ early learning standards and national frameworks like NAEYC, supports educators with ready-to-implement activities for infants to preschoolers.

In contrast, Procare offers a “100% digital curriculum” through its partnership with Learning Beyond Paper (LBP), which primarily focuses on online lesson plans. While digital is convenient, Experience Curriculum’s tangible, mailed curriculum kits provide invaluable sensory and hands-on learning experiences that many programs prefer, directly complementing the digital tools for a truly enriched educational environment. This integrated, multi-sensory approach ensures that not only are lessons easy to plan, but they are also deeply engaging for children and highly convenient for educators.

Brightwheel’s billing system offers a distinctly superior experience. It’s included in your subscription at no extra cost, doesn’t have any hidden service fees, and features highly-customizable plans that adapt to your unique program needs.

We prioritize unmatched security, leveraging industry-leading Stripe for PCI Level 1 compliant payments and robust fraud monitoring, ensuring every transaction is secure without storing sensitive banking information. This combines with a user-friendly experience for families who appreciate easy online payment options and automated billing, significantly reducing late payments and administrative overhead compared to less modern, module-based systems.

Brightwheel provides robust tools to streamline even the most complex childcare operations, making it an ideal choice for multi-location centers and after-school programs. It offers integrated multi-site management tools that allow administrators to oversee all sites from a single account, easily switching between locations to manage staff, view real-time data, and ensure consistency across their entire organization, all accessible from both web and mobile devices.

The user-friendly platform provides the flexibility to create and manage distinct programs, including dedicated setups for after-school care. This allows for customized billing plans tailored to specific program needs, efficient attendance tracking, and targeted communication to relevant families and staff.

With customizable user permissions and roles, directors can define specific access levels for staff across different locations or programs, ensuring data security and operational control. This means that each unique program, regardless of its location or focus, can operate smoothly and efficiently.

By automating administrative tasks like billing, attendance tracking, and enrollment across all your locations and after-school programs, brightwheel not only reduces manual effort but also offers a unified, real-time overview of your entire business. This comprehensive approach streamlines daily operations, facilitates consistent communication, and provides valuable insights to support the efficient management and growth of your multi-site childcare business.

Switching from Procare to brightwheel is designed to be remarkably easy and stress-free. Our dedicated onboarding team, supported by comprehensive resources in brightwheel Academy, provides personalized training and hands-on support onboarding every step of the way.

We focus on a smooth transition, helping you import necessary data and ensuring your team is fully confident in using all brightwheel features from day one, so your program experiences minimal disruption and quickly reaps the benefits of a more modern platform.

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Why brightwheel is the #1 childcare management software

Save 20 hours per month of administrative work.

 

2 out of 3 teachers prefer to work at a program that uses brightwheel.

 

97% of staff report brightwheel is easy to use.

 

Save 20 hours per month of administrative work.

 

2 out of 3 teachers prefer to work at a program that uses brightwheel.

 

97% of staff report brightwheel is easy to use.

 

Tour the easiest all-in-one childcare and preschool app

First, tell us about yourself.

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What brings you here today?

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Are you open and operating?

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What is your program’s maximum enrollment capacity?

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How many locations does your program have?

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What’s your email?

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Lastly, what’s your contact information?

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